Customer Guide

TO ORDER

This is a transfer hub for preordered goods. We will NOT be making the sales ourselves. You can use our page to navigate directly to each farm who will deliver to PressBay and order DIRECTLY from them.

Each Thursday (3 – 7 PM) YOU can pick up FOR THAT WEEK.

**NOTE: Customer Pick Up hours are just that, a range of time where you can drop in. That means there may be a line (6′ distancing). Please be prepared to wait if needed and prepare for the weather, as the outdoor nature is what makes this work!**


TO PICK UP

These details are evolving. They will always maintain 6′ of separation and no entry into our work spaces by customers and farmers.

PressBay Food Hub, Curbside @ 110-1 W. Green St., Ithaca NY 14850

This is between Diamond’s and Ithaca Halal Grocer, across from Sunoco.

  • IF YOU WALK UP: Approach the 110-1 door and call out to us! We will go from there.
  • IF YOU DRIVE UP: If there is room, you can park in front of 110-1 W Green St. (between Diamond’s and Ithaca Halal Grocer). You can then walk up to the 110-1 door.
  • If there is not room please park in the Geneva St parking lot and walk up.
  • Physical distancing is largely achieved by this happening outside! Please dress accordingly. There may be a line at certain times.
  • Be ready to know what you ordered! We will place it at the door (outside) of 110-1 and allow you to load it yourself.

Note: we will not hold missed pick ups. On Friday each week we will donate unclaimed goods to our local food pantries.

You can order each week WITHOUT committing to longer term. This is intended to support both longer-term CSA/subscription models and weekly sales. It will differ from farm to farm. Please ask each farm directly if you are confused once on their site.


CONTACT FOR DAY OF PICK UP (only):

  • (607) 216 8321 (answered by our team DURING Customer Pick Up hours only: THUR 3-7PM)
  • pressbayfoodhub@gmail.com (answered daily, please allow 24 hr unless it is a Thursday!)